Terms & Conditions
DisclaimerThis website as a general guide to product specifications. Photographs and illustrations are for illustrative pruposes only and do not necessarily represent final production models for Australia, or modifications to meet Australian standards or requirements. All data in this website is believed to be correct. However, as development is an ongiong process, changes may occur from time to time which will not necessarily be reflected herein. Therefore, the importer and distributor of Citroen cars in Australia reserves the right to change specifications without notice. Accordingly, this website should not be regarded as an infallible guide to correct specifications, nor does it constitute an offer for sale of any particular vehicle.
We take protection of your privacy seriously. We are bound by the National Privacy Principles of the Privacy Act 1988 and all other applicable laws governing privacy. [Where appropriate, we will handle personal information relying on the related bodies corporate exemption and the employee records exemption in the Privacy Act.]
We have put in place processes and policies to help to ensure that:
- You are informed about how we use the personal information we collect about you;
- You can access and modify your personal details in accordance with applicable privacy laws; and;
- Your personal details are kept secure when we store or process it.
What information do we collect?In order to understand our customers and prospective customers better we collect information through different methods, such as from when you purchase a vehicle or have your vehicle repaired; from you directly when you provide information by telephone, in documents such as “change of owner details” forms or via our internet site (in requests for brochures etc); or from competition entry forms or marketing surveys.
How do we use the information collected?If you are a prospective purchaser of a Citroen vehicle, we use the information you provide to us to fulfil your request.
Unless you indicate that you do not wish us to contact you, we may also contact you from time to time with product updates, special offers, event invitations. You can contact us to let us know what your preferences are about communication from us.
How do we store and use your information?All your personal information will be stored by us on a dedicated database. Your personal information may be passed to third party suppliers as part of our business processes, such as:
- Citroen Automobiles Australia
- Outsourced service providers who manage services we provide to you including:
- - Roadside assistance
- - Customer or market research
- - Financial services and insurance
- - Mailing systems and direct marketing
- Government, regulatory and law enforcement authorities and organisations, such as required or authorised by law
- Our related companies [within or without Australia].
We will take steps to secure your personal data to prevent access to your data by unauthorised persons.
We also takes all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. If you would like to access and correct your personal information, or if you have any queries or complaints, our Customer Support Team will be happy to help you or respond to you.